Viewing Orders

Overview

Orders in Squirrelcart are not stored in the database until they are completed by the customer. Pending orders not yet completed can be viewed in the control panel. Completed orders can be viewed via order emails sent to the merchant (see Store Settings page), and via the control panel.

Viewing Pending Orders (active carts)

To view orders that are in progress, click the Active Carts menu link:

 

Viewing Orders After They are Placed

There are 2 ways to view an order in the Control Panel. "Invoice" mode allows you to print out an invoice similar to what the customer sees when they complete their order. Edit mode allows you to work with the order, to add shipments, order status, etc...

1. Click the Orders > Manage menu link
   
2. You will see a table showing your orders. Click anywhere on the row that contains the record you wish to open. The row will highlight yellow when your mouse is over it.

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